Terms of Service
Acceptance of Terms
By accessing or using the Claspal app ("the App"), you agree to these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the App.
You confirm that you are at least 18 years old and capable of entering into a legally binding agreement. The App is not intended for minors.
Purpose of the App
The App is a digital self-reflection and mental resilience tool powered by a large language model (LLM) developed by OpenAI or similar providers.
It is designed to:
• Help you reflect on your thoughts, emotions, and habits.
• Provide guided questioning and perspective-shifting prompts.
• Support personal growth and clarity through daily interactions.
The App is not a substitute for professional therapy, medical treatment, or crisis support. We do not diagnose, treat, or provide clinical advice.
Account Registration
To use the App, you must create an account by providing a valid email address. You are responsible for maintaining the confidentiality of your account and ensuring that your login credentials are not shared with others.
We reserve the right to suspend or terminate accounts if we detect abuse, misuse, or violation of these Terms.
User Conduct
When using the App, you agree to:
• Use the App only for lawful, personal, non-commercial purposes.
• Not submit harmful, abusive, illegal, or misleading content.
• Not attempt to reverse-engineer, hack, or disrupt the service.
• Not impersonate others or misrepresent your identity.
AI-Powered Conversations
Conversations within the App are generated by artificial intelligence powered by OpenAI or similar large language model providers.
The system may:
• Reflect and reframe thoughts.
• Ask reflective questions.
• Offer summaries or insights.
Please note:
The AI may generate incomplete, generic, or inaccurate responses. These should not be taken as advice or instruction.
All content you enter in the App is transmitted to external providers (e.g., OpenAI) for processing.
These providers may store and use your data to improve their AI models in accordance with their own privacy policies.
You should avoid sharing sensitive or personally identifiable information in conversations.
Data Handling & Privacy
Please refer to our Privacy Policy for detailed information on how we collect, store, and use your data.
In brief:
• We store your chats and session activity securely.
• We do not share personal data with third parties without your consent.
Service Availability
We strive to ensure the App is available and functioning, but we do not guarantee uninterrupted access. We may update, pause, or discontinue parts of the service at any time without liability.
Intellectual Property
All content, branding, designs, and system logic in the App are owned or licensed by Claspal OÜ. Users are granted a limited, non-exclusive, non-transferable right to use the App for personal use only.
Any unauthorized reproduction, redistribution, or commercial use is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by law, Claspal OÜ shall not be liable for:
• Any damages resulting from use or misuse of the App.
• Decisions you make based on interactions with the AI.
• Any loss of data or system interruptions.
You use the App at your own risk and discretion.
Governing Law
These Terms are governed by the laws of the Republic of Estonia. Any disputes shall be resolved in the courts of Estonia.
Changes to Terms
We may update these Terms from time to time. If changes are significant, we will notify users through the App. Your continued use of the App after changes constitutes acceptance of the revised Terms.
Contact
For questions or concerns regarding these Terms, contact us via email: contact@claspal.com
Last updated: September 5, 2025